Shipping policy

Order Processing:

• Orders are processed and dispatched within 24 hours of being placed.
• Orders placed on weekends or holidays will be processed on the next business day.

Delivery Times:

• Standard delivery time is 3 to 4 working days.
• Delivery times may vary depending on your location and any unforeseen circumstances.

Shipping Costs:

• We are pleased to offer free standard shipping on all orders within Pakistan.

Shipping Methods:

• We use reliable carriers such as TCS, Leopards Courier,Postex  and Pakistan Post to ensure your package arrives safely and on time.
• The carrier used will depend on your location and the shipping option selected.

Payment Information:

• We accept the following payment methods:
  • Cash on Delivery (COD)

Order Tracking:

• Once your order is dispatched, you will receive an email confirmation with your tracking number.
• You can track your order through the carrier's website or our order tracking page.

International Shipping:

• We currently do not offer international shipping. Please check back in the future as we are working on expanding our shipping capabilities.

Delivery Issues:

• If your order is delayed or you encounter any issues with delivery, please contact our customer service team at shopsphere011@gmail.com or call us at 03067064109.

Returns and Exchanges:

• Please refer to our Returns and Exchanges policy for information on how to return or exchange an item.

Return Address:

• 12/b PCHCS Sangla Hill

Contact Us:

• For any questions or concerns about your order, please reach out to our customer support team at shopsphere011@gmail.com or 03067064109.